Privacy & GDPR

Privacy & GDPR

Hobo and Hatch UK/EU is firmly committed to protecting the privacy of our customers and their data.


General Data Protection Regulations (GDPR) effective from 25 May 2018.


The information we collect

To successfully complete your order, we need to have your name and address, email address, credit/debit card details and product choices. 


Our use of cookies

As we are an e-commerce website, we use cookies to keep track of your shopping cart entries and to enable you to complete the checkout process. These cookies are classed as ‘strictly necessary’ and without them, it would not be possible to purchase from this website. 


Cookies do not provide us access to your computer or any information other than that which you have chosen to share with us. They are simply small pieces of text information that ask your computer permission to allow placement on your hard drive. 


None of the information collected in any of the cookies used by this website is passed to any third parties. We cannot and will not use it for advertising purposes.


What we do with the information we collect

First and foremost, the information we collect during your site visit is used to complete your order and provide you with the item(s) you have ordered. This information is stored securely to enable us to complete your order.


We also use emails from our newsletter to send you Hobo and Hatch news and information. 


Who can use the information we collect

Only Hobo and Hatch UK/EU staff members can use the data.


None of the information you share with us or which is collected automatically by the Hobo and Hatch website will be made available to any third party organisations for any purposes (except where we need to pass your details to our payment providers). We never make our customer database available to anyone else.


How we store the information we collect 

The checkout pages of the Hobo and Hatch website are protected by a Secure Socket Layer (SSL), and are encrypted, using AES-256 256 bit encryption methods; this makes it very difficult for the information you enter to be intercepted by any unauthorised third party.


Your name, address, contact details and your order history, will remain on our system and we may use your mailing address or email address to periodically make you aware of relevant news.


If you would prefer not to receive mailings or emails from us, then please email info@hoboandhatch.co.uk with your name and email address and we will remove you from our mailing lists.